Self-Exclusion Policy

Self-Exclusion Policy



Bet.co.za recognises that potential problems can arise as a result of gambling issues.


In an effort to prevent such problems from developing in the first place, we offer our members the ability to exclude themselves from all forms of betting on our website.


Please note that by self-excluding on this site you will practically have your account with Bet.co.za suspended. It's a simple way for you to take back control if you feel your betting is starting to take over.


You can self-exclude by selecting “Confirm” below, and clicking on the link that will be sent to your official Bet.co.za email address to complete the 2-step process.


Please note that a self-exclusion means automatic termination of your account access, indefinitely and with no option of reversal, or until you follow the process to apply for upliftment after a minimum period of six (6) months has lapsed.


Click on "Confirm" below to have the self-exclusion confirmation link sent to your email address from where you could have your self-exclusion applied.


No Self-Exclusion is deemed valid by pressing "Confirm" only - you will still be able to use our services unless you click on the confirmation email link.


We encourage you to contact the NRGP through any of the following channels for free help or counselling:

- Email: helpline@responsiblegambling.org.za
- Tollfree Number: 0800 006 008
- WhatsApp: 076 675 0710
- Website: https://responsiblegambling.org.za/self-exclusion-2/

Please note that in case you don't receive an automatic email within 10 minutes you should contact our Customer Service via email, chat or phone to assist you with completing your self-exclusion request.

- Live Chat: Available on the site
- Email: support@bet.co.za
- Phone: 0861 238 000